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Hyperautomation

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Hyperautomation

Engage Innovative Technologies for True Competitive Advantage

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Hyperautomation brings together Robotic Process Automation (RPA) and Artificial Intelligence (AI) technologies to deliver automated outcomes, with superior efficiency. This technology has the ability to automate highly complex activities, starting with RPA and then expanding with AI. Hyperautomation is the expansion of digital transformation setting benchmarks and precedents that enterprises never thought possible.

Automation Opportunities :

  • Intelligent Monitoring
  • End to End Orchestration
  • Robotic Process Automation
  • Document Understanding
  • Computer Vision
  • AI and Machine Learning
  • Voice Analytics
  • Intelligent Conversations
  • Insights

Hyperautomation Functions

Finance & Accounting

Human Resources

IT Operations

Contact Centre

Operations

Procurement

Marketing

Valenta’s Hyperautomation Solutions

Finance & Accounting Automation
  • Accounts Payable
  • Accounts Receivable
  • Auditing & Compliance
  • Financial Planning & Budgeting
  • Payroll
Human Resource Automation
  • Hire/Recruit
  • Employee Relations
  • Talent Development
  • Compensation and Benefits
  • Retire/Leaver
Contact Centre Automation
  • Customer Service
  • Quality Control
  • Call Monitoring
  • Chat Bots
  • Call Routing
  • And More
IT Operations Automation
  • Daily application and system health checkups
  • Auto closure of irrelevant alerts, suppress false positives
  • Incidents – password resets, account management & provisioning, email management, service requests, self-service workflows (chatbots)
  • New Relic, Infra/App monitoring alerts, AI assisted recommendations to assist L2, L3 activities
  • Solar wind/SNOW Auto Incident Management auto-triaging, auto-resolution, auto-closure of tickets
  • Joiners/Leavers Process – user id creation/deletion, adding/deleting user to active directory and distribution lists

Proof of Concepts

Reduce billing from 2 mins to 7 seconds.
ProcessManual time entry (Average)Automation time entry (Average)
Entering single patient details55 Seconds4 Seconds
Entering single provider details30 Seconds2 Seconds
Entering single insurance details25 Seconds1 Second
Expense Reduction Automation, Valenta BPO

Invoice Extraction Proof of Concept

Medical Billing Automation, Valenta BPO

Medical Billing Data Entry Proof of Concept

Industries That Use Hyperautomation

BPO

BFSI

Healthcare

Manufacturing

Oil & Gas

Mining

Telecom

Retail

FMCG

And more

The Direct Benefits of Hyperautomation

Identify and automate business processes seamlessly across the entire enterprise whilst AI technologies learn and evolve.
Scale automation quickly and easily, with the identification of opportunities and transparent ROI.

Fearless transformation by empowering all stakeholders in the business to contribute and automate.

Leverage robots and people to work together to deliver superior business outcomes, including basic tasks to highly complex business processes.

How Can Valenta Assist in Your Hyperautomation Journey?

Consulting

  • Conceiving automation strategy and vision
  • Developing automation roadmap – Proof of concepts/proof of values, pilots and more
  • AI opportunity identification, prioritization and selection
  • Assessment of “automatability” and re-engineering opportunities aligning with the agreed outcomes
  • Design & strategize a Centre of Excellence

Implementation

  • Developing and implementing automation of business processes
  • Integrating with supporting applications and tools – Optical Character Recognition (OCR), AI, BPM, Web interfaces and more
  • Providing onsite and/or offsite training and assistance – hand-holding in the entire journey
  • Production and global roll out

Managed Services

  • Supporting the deployed robots in client environment – either remotely or onsite
  • Maintaining the upkeep of the platform
  • 24x7x365 support services offered

Stages in Your Hyperautomation Journey

Discover

Automation opportunities powered by AI and your people

Build

Build automations visually, with drag and drop activities and templates. Combine RPA with AI to do even more

Manage

Manage & deploy automations – from anywhere, at scale, securely

Run

Run automations with software robots that work with your applications and your people

Engage

Engage humans and robots in collaboration to automate complete process

Measure

Measure and align automations with strategic business outcomes with powerful, embedded analytics

Stages in Your Hyperautomation Journey

Pre-Discovery

  •  Discovery of process candidates
  •  Workshop with SMEs
  •  Identification of high volume / high impact areas for digitization

Discovery & Analysis

  • Detailed Analysis of identified processes
  • Review with an assessment checklist
  • Review of technical and financial feasibility
  • Document as-is and future state

Finalise

  • Prepare final ROI report
  • Prepare end to end transformation roadmap
  • Prepare Detailed execution plan for implementation

Valenta's Hyperautomation Pricing

Implementation Fee + Monthly Fee

Enquire Now

Fee Per Document/Process

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Profit Share on Savings Achieved

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Peace of Mind with Valenta BPO

24x7 Support

We have a global presence with offices in Australia, UK, and US, backed by well-staffed delivery centres in Bangalore, Vizag, Ahmadabad and Mohali in India, and Penang in Malaysia enabling us to support you 24×7.

Local Managing Partners

We have a team of Local Managing Partners in Australia who will provide the support and guidance you need to improve your business efficiencies and drive growth. Having a strong local presence allows us to provide the best business solutions for you as we understand the local business landscape.

Up to a 60% Cost Saving

On average, our Valenta BPO client's report a cost saving of up to 60% by outsourcing key services. Furthermore, recent survey's show that our client's do not believe they are compromising on the quality of outcomes, and are achieving business growth faster than otherwise would be possible.

Flexible Engagements

We design solutions to meet specific client requirements and offer flexible engagement models. Our resources can be engaged full time, part time, or on a transactional basis without lock-in contracts.

Case Studies

Health Care

60% reduction in operational costs
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Financial Operations

80% reduction in client onboarding time
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Retail

25% cost reduction in supply chain operations
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Supply Chain

4x speed in Data processing
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Insurance

70% savings in audit worksheet preparation
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IT Operations

35% reduction in FTEs involved in incident resolution
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What do our client's say?

  • Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

    “
    Natalie Gillies and Clare Harding
    Arthur J Gallagher

  • Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.

    “
    John Pollock
    Financial Gravity

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